Premier Patient Healthcare puts its members' needs first with individualized patient care. You will receive our personal commitment to provide you with unparalleled medical services. We will focus our attention on your wellness and preventive care through enhanced services that cater to your needs and schedules. As a member, you will enjoy better communication, more personal attention and additional conveniences. Some of the benefits of becoming a Premier Patient Healthcare member are listed below.

Professional Services:
Premier will contract with Springfield Family Medicine for the following Professional Services:

• An Annual Premier Personal Health Assessment including written customized report. Optional physical fitness evaluation conducted by a certified athletic trainer and a one-on-one lifestyle nutritional consultation for adult members are available on a fee-for-service basis.
• Your physician will act as your advocate when you need a specialist, providing you access to the best consultants in the area specific to your needs. 
• Administrative advocacy, sports physicals and disability evaluations with no additional physician service charges
• Your physician will conduct personalized research on your medical concerns, including travel advice and recommendations regarding immunizations.
• Home visits, if medically necessary
• Access to secure website to request appointments, prescriptions or ask medical questions
  [see Benefits in Detail]

Conveniences:
In addition to the above Professional Services, Premier will offer its members the following conveniences at no charge:

• 24/7 physician access via cell phone, as well as access via e-mail or fax
• Same day or next business day appointments for any medical reason
• Unhurried, 30 minute minimum appointments
• Support personnel dedicated to assist members
• Private waiting area with access to phone and refreshments
  [see Benefits in Detail]

Discounted Services:

• On physician services managing your customized weight loss as part of our MediFast program.
• On physician services providing laser reduction of hair, wrinkles, scars and varicose veins as well as skin tightening. 
• On our full line of physician approved advanced skin care products as well as physician administration of Botox, and Juvaderm wrinkle fillers.
• [see Benefits in Detail]
  
  

Free Special Events/Benefits:

       * After hours Seminars on Medically Relevant Topics
       * Children under age 18 and under will receive free Premier Patient Healthcare memberships with age appropriate services  if  both  parents sign up for Premier Patient Healthcare.

Benefits in Detail

Premier Personal Health Assessment
Modeled after successful “executive physicals,” Premier Patient Healthcare participating physicians will customize an age appropriate, personal health assessment for you. In addition, each adult member will be encouraged to receive a one-on-one lifestyle nutritional consult and a personal fitness evaluation conducted by a certified athletic trainer to assess strength, flexibility and stamina with goals to be monitored throughout the year. The Dietitian and Fitness consults are optional and are available in a fee for service format. At the Annual Health Assessment your Premier physician will perform a comprehensive history and physical for adult members, assessing family and social history, sleep and exercise habits, mental health issues, in depth systemic review of body function, and conduct, when appropriate, a screening exercise treadmill, pulmonary function tests, as well as perform an immunization review. Your results, including recommendations and a summary of your Premier Personal Health Assessment is provided to each member in an understandable written or electronic format, or can be discussed in person with your physician at a separate office visit. [^ top ^]

Advocate with Specialists
Our physicians will assist you in navigating the world outside the primary care office by communicating with outside specialists to optimize your care including accompanying you to specialist appointments when appropriate and assisting you with scheduling those appointments, if you desire. [^ top ^]

Hospitalization Management
When you become hospitalized, Premier participating physicians will work as your advocate in an effort to make your experience easier. At the present time, the Premier Patient Healthcare physicians admit only to Mount Vernon Hospital. If admitted to Mount Vernon Hospital, the Premier Patient physician will coordinate your hospital care services. If you are admitted to an alternate facility, your Premier Patient physician will keep in touch with the physicians at that hospital who are treating you, providing pertinent medical history and facilitating the transfer of information post hospitalization. [^ top ^]

Personalized Research
Premier participating physicians will conduct individualized research on the personal medical issues concerning you and your family. After thoroughly researching your area of concern, your physician will report to you the findings, along with any specific recommendations. [^ top ^]

Direct Access To Your Physician 24/7
All Premier members will receive their physician’s personal cell phone number in order to reach them directly 24 hours a day, 7 days a week. In addition, you may reach your physician by email or fax. Whether it is after hours and you simply forgot to get a prescription renewed or you are having breathing problems on the weekend, you will have the ability to reach your physician immediately. No more hassle wading through convoluted steps on an automated phone system and getting the on-call physician. In addition, our dedicated staff will respond promptly to emails and phone calls from patients during business hours. Premier’s business hours will be 8 am to 5 pm EST Monday through Friday. [^ top ^]

Same Or Next Day Office Visits
Premier understands that your time is important and that the need may arise for you to see your physician on the spur of the moment. Premier’s participating physicians will make every possible effort to see you on the same day you call, for any medical reason that can be managed safely in the office setting. No longer will you have to wait to see your physician or need to schedule your annual exam months in advance. [^ top ^]

Unhurried Appointments With Minimal Wait Time
We recognize that your time is extremely valuable and we will attempt to schedule appointments appropriately so that your time is not wasted waiting. We will work hard to make sure that our members will have minimal to no wait time in the reception area. In addition, by limiting membership, Premier participating physicians can schedule as much time as necessary to meet your needs at each visit. We schedule appointments in 30 minute slots, not the standard 12-15 minute slots routinely used in primary care practices. If more time is needed in future appointments, this can be arranged. [^ top ^]

Personal Electronic Health Record
Premier participating physicians will have the ability to review your vital medical information via a secure website. In addition, if requested, Premier can provide you with your electronic health record via CD or other medium. [^ top ^]

Secure website Access to Communicate Health Questions
Premier members will have access to a secure website where they will be able to communicate their specific health questions to their physician, request an appointment or request a prescription refill. Premier will walk you through this process of registering once you become a member. [^ top ^]